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IT Support Engineer

Vienna, AustriaDevelopment

Job description

TSET is an innovative company on the intersection of the highly-competitive manufacturing industry and modern software development. Our applications focus on improving cost efficiency for the manufacturing and automotive industry. Through the use of data science, mathematics and computational geometry we are reshaping product costing, purchasing and engineering.

As a growing company with strong industry partnerships, we combine a modern tech stack with youthful drive and drawing from long-standing experience create a mature platform fitting the market demands.

To achieve our goals, we need smart, self-driven people who are looking for ways to challenge themselves and create brand new solutions.

Once you join us you will:

  • Take over responsibility for client provisioning and management, incl. procurement of office IT equipment.
  • Manage users and coordinate user access.
  • Set up and maintain support and help desk processes focusing on solving IT issues.
  • Manage and maintain the office infrastructure.
  • Ensure execution of IT governance.

Job requirements

What we expect from you:

  • A minimum of 3 years of experience in a similar role.
  • Fluency in  English and German is necessary.
  • Experience with managing various clients: Windows OS, Mac OS; Linux of advantage.
  • To be able to work from our office in Vienna to manage on-site infrastructure; occasional home office is possible.

What we offer:

  • A high-impact role in a fast-growing environment with a clear product vision, a flat hierarchy and regular customer contact.
  • Fun events, tasty coffee & snacks, team lunches and an optional German course.
  • Additional vacation days - for your birthday, Christmas, Easter and all the Bridge days (Fenstertage)!
  • A growing team of currently about 60 highly motivated colleagues from various disciplines and cultures.
  • A competitive salary starting from € 38.000 gross per year with willingness to overpay based on your qualifications.
Vienna, Wien, Austria